Job Qualifications
-Monitor Housekeeping team.
-Performs routine in cleaning and servicing of guest rooms, baths, and common-area.
-Promotes a positive image of the property to guests and be warm pleasant, honest, friendly and be able to address guest requests and challenges.
-Enjoy things to just be right maintaining guest impression to the place and atmosphere from the first step with energetic service style and warm welcoming.
Job Details
-Prepares and cleans guest bathroom/ bed room/ floor corridor/ public areas according to the operational standards and perform rotation cleaning duties as required.
-Replenishes stocks of guest supplies and amenities.
-Checks and secures the rooms/area.
-Report to Assist Master for any items in need of maintenance to ensure workplace is at good condition including misuse of facilities, amenities, linen and uniform etc.
-Deliver and retrieve items on request to guests e.g. iron and ironing boards.
-Ensure security of guest rooms and privacy of guests.
-Daily, weekly and monthly manage linen and uniform inventory.
-Pick up/deliver of dirty linen and collect/ distribute the clean linen to the pantries.
-Maintain basic knowledge about cleaning detergent and equipment.
-Responsible for achieving and exceeding the guest satisfaction and following the standard operating procedures.
